What’s next in UX research?
Sep 17, 2017
AR/VR
Chatbot
Service Design
Non-visual interfaces (earphone controller, Ford’s foot operated hatchback, wand experience)
End to end experience (end to end and holistic research, chromecast, unpacking and on boarding experience: getting stated diagram on the box)
More diverse user (Microsoft inclusive design kit, accessibility, both permanent, temporary and situational)
cross cultural and international research (150–70 millions people join the global middle class annually — 88% will live in Asia. in 2020 8 millions projected)
Beyond tech… design of everyday things
